Like millions, I’ve been mesmerized by humanitarian Greg Mortenson’s story of compassion, commitment and courage. Like so many, I am heartbroken by everything that I am reading about the current controversy. The accusations against Greg are serious and the allegations of his community-based education organisation Central Asia Institute’s (CAI) financial mismanagement are troubling. Managing people’s donations, from pennies to millions, is a responsibility that should never be taken lightly.